Welcome to “Travel with Nilame” We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or engage with our services.

 1. Information We Collect

- Personal Information: When you make a booking or inquiry, we may collect personal information such as your name, email address, phone number, and payment details.

- Non-Personal Information: We also collect non-personal information, such as your browser type, IP address, and browsing behavior on our website. This helps us improve your user experience.

 2. How We Use Your Information

- To Process Bookings: Your personal information is used to confirm and manage your bookings, respond to inquiries, and provide customer support.

- To Improve Our Services: We use your data to enhance our website, tailor content, and develop new services.

- To Communicate with You: We may send you updates, promotional offers, or information about new tours and services. You can opt out of these communications at any time.

3. How We Share Your Information

- With Service Providers: We may share your information with trusted service providers (e.g., payment processors, tour guides) to facilitate your travel arrangements.

- Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

4. Payment Information

- PayPal and Bank Transfers: We only accept payments via PayPal for international clients and local bank transfers for Sri Lankan residents. Your payment information is processed securely and is not stored on our servers.

- Security: We implement strict security measures to protect your payment information during transmission and storage.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security, so we encourage you to use caution when sharing personal information online.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, personalize content, and improve our services. You can manage your cookie preferences through your browser settings.

7. Your Rights

- Access and Correction: You have the right to access and update your personal information at any time. If you wish to review, correct, or delete your data, please contact us at [contact email].

- Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in any of our emails.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit.

9. Children's Privacy

“Travel with Nilame” does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website after any changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Travel with Nilame  

Email: [contact email]  

Phone: [contact number]  

Address: [business address, if applicable]